Feedback collection tool

Make it easy for customers to tell you what they notice.

Give customers an obvious place to report a problem or suggest an improvement. They can visit your Suggestions portal or use the Website Widget without leaving the page.

Create your suggestion box Explore the demo

The problem

Most customers will not hunt for a way to contact you.

A customer might notice an error, missing feature, or confusing step and keep moving. Put the option where they can see it, and make sharing easy when they decide to speak up.

Put it within reach

A Suggestions link they can find

Add it to your product navigation, help menu, contact page, or website.

A Widget right on the page

Let customers send a quick Suggestion without leaving the screen they are using.

See where it came from

Widget submissions show which page the customer was on, so you have a better place to start.

The workflow

Some customers want to browse. Others just want to tell you.

The portal lets customers search existing Suggestions, support one they agree with, or submit their own. The Widget is there for a quick thought in the middle of using your product. Both arrive together for you to review when you're ready.

  1. Find

    Customers see your Suggestions link or compact Suggest control.

  2. Share

    They visit the portal or send a quick thought from the page.

  3. Review

    You see every Suggestion in one place when you are ready.

The Widget waits until someone chooses to use it.

It stays a small Suggest control until a customer opens it. No popup survey. No chatbot pretending to be support.

A populated public board with owner-created ideas, participant suggestions, people-based support, statuses, comments, and owner responses.
See how it works Open the live demo

An honest boundary

For product suggestions, not survey scores

Collect feature requests, error reports, ideas, and improvements. SuggestionBox does not run NPS, CSAT, surveys, session replay, or behavioral analytics.

Related guides

Founder Plan

$5 per month or $50 per year.

The Founder Plan does not become more expensive when more customers participate. No participant or submission fees.

See pricing details

Give customers somewhere obvious to speak up.

Create your SuggestionBox, share one link, and add the Website Widget whenever it helps.

Create your suggestion box