Make it easy to speak up
Share a hosted Suggestions portal and add the Website Widget when it helps.
Customer feedback tool
A customer feedback tool customers can actually find.
Give customers one obvious place to submit product suggestions, find existing ideas, and follow your response. Keep developer ideas organized until you are ready to share them.
The problem
Customer input is easy to collect and hard to use.
A message in support, another in chat, and a third in your contact form can all describe the same need. Separate conversations make a shared product problem look smaller and harder to follow.
The useful part
Keep shared requests together
Search helps customers find an existing Suggestion before creating another copy.
Give one public answer
Statuses, official responses, and follows keep the conversation attached to the Suggestion.
The workflow
One Suggestion. One record of the conversation.
Customers submit, express interest, comment, and follow without creating an account. You moderate what becomes public, ask for context when you need it, and post an answer everyone can find.
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Collect
Customers use your Suggestions link or Website Widget.
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Understand
Shared interest and comments stay with the same Suggestion.
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Respond
Publish a status and official response when you are ready.
Let customers see the same organized view you manage.
The public board makes existing Suggestions, interest, comments, and owner responses easy to find.
An honest boundary
Focused on product suggestions
SuggestionBox is not a survey suite, help desk, or behavioral analytics tool. It gives software customers a clear place for bugs, feature requests, ideas, and improvements.
Founder Plan
$5 per month or $50 per year.
The Founder Plan does not become more expensive when more customers participate. No participant or submission fees.
Give customer suggestions one place to become useful.
Create your SuggestionBox, share one link, and start with the customers who care enough to speak up.
Create your suggestion box