How it works

One suggestion board. One place to manage it.

Share your hosted Suggestions portal. Every submission becomes a Suggestion in the same area, where you decide what customers see and how you respond.

Four simple steps

Put your suggestion board to work.

Create the board, add its link to your website, review Suggestions, and keep customers updated.

1 · Create your board

Set up your hosted Suggestions portal.

Add your product name, logo, colors, and public address. Your hosted Suggestions portal is ready without anything to deploy on your own server.

2 · Add one link

Make the board easy for customers to find.

Put the Suggestions link in your navigation, help menu, footer, or product. Add the optional Website Widget later if you want visitors to submit without leaving the page.

3 · Review Suggestions

Manage every submission in one area.

Approve a Suggestion for the public board, keep it pending, mark it as a duplicate, or remove it. Every submission follows the same review workflow.

4 · Respond publicly

Keep customers updated in one place.

Set a status, post an official response, and notify followers when something changes. One visible answer keeps the conversation attached to the Suggestion.

After launch

Let it work without it becoming another job.

Your portal stays available while you build. Customers can contribute when they notice something. Pending Suggestions wait for your review.

No daily routine required.
In the moment

Let new Suggestions wait.

Nothing needs an immediate response. Review new submissions when you have time.

Once in a while

Review what has gathered.

Edit or approve a pending Suggestion, delete it, answer, or ask a question only where it makes sense.

When a Suggestion deserves attention

Take it from idea to verified result.

Gather interest, ask willing participants what they need, build with better context, and check whether the release actually helped.

Suggestions enter one review area, reach the public board after approval, and move through participant validation, building, release, and outcome verification.

The public experience

See exactly what your customers get.

Open the live demo
The live SuggestionBox.io demo portal where customers can browse Suggestions, show support, see statuses, and read owner responses.

Use it your way

Add structure without adding process.

  • No need to configure every optionStart with the hosted portal. Add the Website Widget or another source only when it helps.
  • No daily triage habitPending Suggestions wait until you have time to review them.
  • No phone calls or meetingsAsk focused questions and collect owner-only responses through SuggestionBox.
  • No roadmap promisesPublishing a Suggestion opens a conversation. It does not commit you to building it.
  • No replacement for your development toolsKeep committed engineering work in GitHub, Linear, Jira, or the system you already trust.

Start with the portal.

One Suggestions area for every submission.

Create your suggestion box