Customers find shared Suggestions
Search helps people support or comment on an existing idea instead of starting another copy.
Feedback board
A feedback board customers can use and you can manage.
Customers can find existing Suggestions, express interest, add context, and follow for updates. You decide what appears publicly and give the official response.
The problem
Without an owner, a board is just another comment section.
Customers need room to participate. They also need to know which status and answer came from the person responsible for the product. SuggestionBox makes that distinction clear.
Participation with an owner
You control what appears
Choose whether portal submissions publish immediately or wait for your approval.
Your answer looks official
Statuses and owner responses stay visually separate from customer comments.
The workflow
Let customers discuss the Suggestion. Keep the decision yours.
Approve a pending Suggestion or publish one directly when it belongs on the board. Customers can participate in the public conversation. You set the status and post the official response.
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Publish
Choose which Suggestions belong on the public board.
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Participate
Customers add interest, comments, and follows to shared ideas.
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Respond
Set the status and publish the official owner response.
Discussion and decision should not look the same.
Customer comments add perspective. Your status and official response show the decision that came from the product owner.
An honest boundary
A product board, not an open forum
SuggestionBox is centered on product Suggestions and owner responses. It is not a general community, public roadmap, social network, or unmoderated forum.
Founder Plan
$5 per month or $50 per year.
The Founder Plan does not become more expensive when more customers participate. No participant or submission fees.
Give your feedback board a visible owner.
Create your SuggestionBox, choose what appears publicly, and give customers one answer they can find.
Create your suggestion box