Feature request software

Feature request software for the full request, not just the vote.

Bring repeated feature requests together, keep the reasons behind them, and give every request a clear status and official response.

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The problem

Feature requests arrive from everywhere.

Customers ask through email, support, chat, and whatever other channel they can find. You need one place to collect repeated requests, keep the reasons behind them, and decide how to respond.

Keep the request whole

Bring repeated requests together

Customers can search for an existing Suggestion, and you can relate duplicates without losing their context.

Preserve the reasons

Comments and focused questions preserve why customers want the feature.

Close the loop

Post a status and official response, then ask followers whether the released feature helped.

The workflow

Handle feature requests from start to finish.

Publish the request when you’re ready, let customers support it and add context, and ask a focused question when you need more detail. Update its status as your decision changes, then follow up with the people who wanted it.

  1. Gather

    Let customers find an existing feature request and add their support or context.

  2. Decide

    Review the interest, context, and fit on your own schedule.

  3. Follow through

    Share your decision, then follow up after release.

A feature request is more than a vote count.

Votes tell you how many people want the feature. Comments and answers help you understand why, and following up after release tells you whether it actually helped.

A populated public board with owner-created ideas, participant suggestions, people-based support, statuses, comments, and owner responses.
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An honest boundary

A request is not a roadmap promise

Feature requests can remain open, be declined, or change status. SuggestionBox does not turn popularity into an automatic commitment to build.

Related guides

Founder Plan

$5 per month or $50 per year.

The Founder Plan does not become more expensive when more customers participate. No participant or submission fees.

See pricing details

Give feature requests one organized place.

Create your SuggestionBox and give customers one place to submit requests, add context, and follow updates.

Create your suggestion box